Question 1

What is Time Boutique?

Accepted Answer

Time Boutique is a maison for exclusive luxury watches based in Munich, founded in 2018. We offer buying and selling of high-quality timepieces, personal consultation and service in our own workshop. Every watch undergoes a careful authenticity and quality check before it leaves our house.

Question 2

What are the opening hours?

Accepted Answer

Reach us by phone on +49 89 38164962, Monday to Friday 10:00 to 18:00 and Saturday 12:00 to 15:00. Personal visits and consultations are by appointment — in Munich and Grünwald.

Question 3

Where is Time Boutique located?

Accepted Answer

Time Boutique is based in Munich. We offer personal appointments and consultations by arrangement in Munich and Grünwald — just call us on +49 89 38164962.

Question 4

How did Time Boutique come about?

Accepted Answer

Time Boutique was founded by Maximilian, who discovered his passion for watches at a young age. After starting with Omega watches and building a worldwide network of dealers, collectors and watchmakers, Time Boutique today is an established luxury watch dealer.

Question 5

Why invest in luxury watches?

Accepted Answer

Luxury watches combine craftsmanship, timeless design and often strong value development. They are not just timepieces but also works of art, status symbols and often emotional heirlooms. Many high-quality watches retain or even increase their value over the years.

Question 6

How can I book a consultation?

Accepted Answer

Just call us on +49 89 38164962 or use our contact form. We are happy to discuss your wishes and find a suitable time for a personal consultation in which we take ample time for you.

Question 7

Which brands does Time Boutique carry?

Accepted Answer

We specialise primarily in luxury watches of the renowned brands Rolex, Patek Philippe, Audemars Piguet, Vacheron Constantin, Omega and Cartier. We also carry other high-quality brands. Reach out if you are looking for a specific brand.

Question 8

How do you ensure watch authenticity?

Accepted Answer

Every watch undergoes a multi-stage authentication process by our experts. We check every detail from reference number to typography, perform technical inspections and document authenticity. Every watch is inspected by our master watchmaker Helmut.

Question 9

What warranty do buyers receive?

Accepted Answer

We offer a 12-month warranty on all mechanical functions plus a 14-day right of withdrawal for a worry-free purchase. These warranties reflect our confidence in the quality of our watches and our service.

Question 10

How do you describe the condition of watches?

Accepted Answer

We document the condition of every watch transparently and in detail. All service work is documented, professional photos show the exact condition, and our descriptions are completely honest about originality, age and any restoration.

Question 11

Can you source rare or limited models?

Accepted Answer

Through our long-standing relationships with collectors and dealers worldwide, we can often locate particularly rare models and limited editions. Reach out with your specific wishes, and we use our network for the search.

Question 12

Which watch suits luxury beginners?

Accepted Answer

For beginners we often recommend classic models from established brands such as a Rolex Submariner, Omega Speedmaster or Cartier Tank. These watches offer excellent value, are versatile to wear and typically hold their value well.

Question 13

What is the difference between vintage and modern watches?

Accepted Answer

Vintage watches (usually 20+ years old) often offer more character and historical value but can be more service-intensive. Modern watches benefit from the latest materials and technology, often offering better water resistance and durability. Both have their own charm and collector value.

Question 14

Which watches have the best investment potential?

Accepted Answer

Watches with strong investment potential are often rare models of well-known brands, limited editions or watches with historical significance. Rolex Daytona, Patek Philippe Nautilus and Audemars Piguet Royal Oak are examples of models that have performed well in the past.

Question 15

How does the selling process work?

Accepted Answer

Our buying process is simple and transparent: 1) Send information and photos via our contact form, 2) Our experts value your watch within a few days, 3) You receive an offer from us, 4) Upon acceptance we arrange the secure handover and payment.

Question 16

Which brands does Time Boutique buy?

Accepted Answer

We are primarily interested in luxury watches of Rolex, Patek Philippe, Audemars Piguet, Vacheron Constantin, Omega and Cartier. We also consider other high-quality brands. Reach out if you are unsure whether your watch might be of interest to us.

Question 17

How do you determine the value of my watch?

Accepted Answer

Our valuation is based on several factors: current market value, condition, rarity, completeness (box, papers, accessories), service history and current collector trends. Our experts draw on years of experience and extensive market data.

Question 18

How long does it take to receive an offer?

Accepted Answer

We aim to make you an offer within a few days after receiving all necessary information and photos. For particularly rare or complex models, more in-depth research may be needed, but we keep you informed about the status.

Question 19

Do I have to send my watch in before I get an offer?

Accepted Answer

No. Our initial valuation is based on the information and photos you provide. Only when you accept our offer do we arrange the secure handover of your watch for the final inspection.

Question 20

What happens if the actual condition differs from the description?

Accepted Answer

At the final inspection we check whether the condition matches your information. For deviations we adjust our offer accordingly and inform you. For larger discrepancies we discuss the options with you before proceeding.

Question 21

When is the best time to sell a watch?

Accepted Answer

The watch market fluctuates, but generally a good time to sell is when you no longer wear the watch, when you want to restructure your collection, or when you notice the market value of your watch has risen.

Question 22

How should I prepare my watch for sale?

Accepted Answer

Collect all available original documents (box, papers, warranty cards), take high-resolution photos from different angles, note any known service history, and be honest about the condition. Transparency leads to better offers.

Question 23

How does the service process work?

Accepted Answer

Every watch goes through a comprehensive service process: complete disassembly and thorough cleaning of every component, replacement of worn parts, precise regulation of the movement, rigorous testing and documentation of all work. This service is carried out by Helmut, our master watchmaker, in our atelier.

Question 24

Do you work with qualified watchmakers?

Accepted Answer

Yes. In our atelier works Helmut, our master watchmaker with thorough training and many years of practice. The workshop is equipped with modern technology, while he commands traditional craftsmanship — ideal from vintage classics to modern masterpieces.

Question 25

Do you use original parts in the service?

Accepted Answer

We strive to use original parts whenever it is possible and sensible. For older timepieces we pay particular attention to preserving the original substance and historical integrity. With very old watches, high-quality reproductions are sometimes necessary.

Question 26

Do I receive documentation of the service work?

Accepted Answer

Yes, we document all work performed. You receive a record of the service steps, parts used and tests carried out. This documentation is important for value preservation and for future services.

Question 27

What do service costs depend on?

Accepted Answer

Service costs vary by watch type, complications, parts required and labour. Simple three-hand watches are cheaper to service than complex chronographs. Rare or very old watches can be more involved.

Question 28

How do I know my watch needs servicing?

Accepted Answer

Signs that a service is due: noticeable rate deviation (more than ±30 seconds per day), winding problems, moisture in the case, scratches on the crystal or when the last service was more than 5 years ago.

Question 29

How secure is shipping?

Accepted Answer

We place the highest value on secure shipping. Every watch is professionally packed and shipped insured. We work with renowned shipping providers and track every shipment to delivery.

Question 30

Which payment methods do you accept?

Accepted Answer

We offer several secure payment methods for a smooth purchase process. After purchase, several proven options are available. For buying, payment is made after the final inspection via established channels.

Question 31

Do you ship internationally?

Accepted Answer

Yes, we ship to many countries worldwide. Time Boutique serves clients internationally, with every shipment handled professionally. For specific countries and shipping costs please contact us directly.

Question 32

How long does delivery take?

Accepted Answer

Delivery times vary by destination and shipping method. Within Germany delivery is usually within a few business days, within Europe accordingly longer. For international shipments we share the expected delivery time.

Question 33

Who covers customs duties on international shipments?

Accepted Answer

For international shipments outside the EU, customs duties and taxes may apply, borne by the recipient. We declare every shipment correctly and support you with questions about customs procedure.

Question 34

Can I track my shipment?

Accepted Answer

Yes, you receive a tracking number with which you can track the status of your delivery online at any time. For valuable shipments we also use special security services.

Question 35

How does your authentication process work?

Accepted Answer

Every watch undergoes a thorough authentication process: examination of every detail from reference number to typography, technical inspection by experts, verification of origin, plus documentation of history. We rely on proven testing methods and modern technology.

Question 36

What quality standards do you have?

Accepted Answer

We have high quality standards: every watch is carefully inspected by our experienced specialists, every watch meets our standards before sale, thorough quality control at every stage, and full transparency about origin and condition.

Question 37

How do you protect against counterfeits?

Accepted Answer

Our protection against counterfeits includes: an expert team with many years of experience, proven authentication methods, thorough provenance checks, seamless documentation of every timepiece, and continuous training in detection methods.

Question 38

How do you grade the condition of watches?

Accepted Answer

We use a detailed condition rating: "New" for unworn watches, "Very good" for minimal wear, "Good" for normal wear, "Acceptable" for noticeable but functional watches. Every rating is communicated honestly and transparently.

Question 39

How important are original box and papers?

Accepted Answer

Original box and papers noticeably increase the value and appeal of a watch. They confirm authenticity, origin and purchase date. Watches without papers can still be valuable and authentic; the condition of the watch itself is often more decisive.

Question 40

How do you detect modifications to watches?

Accepted Answer

We detect modifications by comparing with original specifications, checking dial and hands for originality, inspecting the case for later work, and analysing the materials used. Every modification is communicated transparently.

Question 41

How is the luxury watch market developing?

Accepted Answer

The luxury watch market shows long-term positive development but is subject to fluctuations. Factors such as brand popularity, rarity, economic conditions and collector trends influence prices. Established brands such as Rolex, Patek Philippe and Audemars Piguet often show stable value development.

Question 42

How do I build a watch collection?

Accepted Answer

A good collection starts with high-quality base models from established brands. Diversify between different styles (dress, sport, complications) and brands. Buy only watches you personally cherish, and pay attention to condition and completeness.

Question 43

Which watches are considered particularly stable in value?

Accepted Answer

Models such as Rolex Submariner, GMT-Master and Daytona, Patek Philippe Nautilus and Aquanaut, Audemars Piguet Royal Oak, plus Omega Speedmaster Professional are considered particularly value-stable. These "blue-chip" watches have proven market performance.

Question 44

Should I insure my luxury watches?

Accepted Answer

Insurance for valuable watches is highly recommended. Many household contents policies only cover limited sums. Specialist jewellery and watch insurance offers better protection against theft, loss and damage.

Question 45

Are there bubbles in the watch market?

Accepted Answer

As in every collector market, price bubbles can occasionally arise with watches, particularly on "hype" models. Long-term collectors focus on established classics with proven history rather than short-term trends.

Question 46

When should I sell a watch from my collection?

Accepted Answer

Reasons to sell can be: when you no longer wear the watch, on significant value increase to realise profit, to restructure the collection, or on financial needs. Emotional attachment should also be considered.

Question 47

Is it worth investing in new or smaller watch brands?

Accepted Answer

New or smaller brands can offer interesting innovation but carry more risk than established brands. Resale value is often more uncertain. For collectors they can be enriching; for pure investors established brands are usually safer.

Question 48

What expertise does your team have?

Accepted Answer

Our team brings together true watch enthusiasts: our master watchmaker Helmut, experts in luxury-watch authentication and connoisseurs of different brands and eras. We train continuously and all share the passion for fine timepieces.

Question 49

Who is the founder of Time Boutique?

Accepted Answer

Time Boutique was founded by Maximilian, who discovered his passion for watches at a young age. With years of experience and a worldwide network of dealers, collectors and watchmakers he has made Time Boutique an established dealer.

Question 50

What values does Time Boutique stand for?

Accepted Answer

Our core values are: integrity in dealing with clients, high quality standards in watch selection, transparency in every business process, long-term client relationships built on trust, and responsible business practice.

Question 51

How is Time Boutique positioned in the market?

Accepted Answer

Time Boutique has positioned itself as an established dealer of exclusive luxury watches in Europe. We are proud of positive client reviews and have established ourselves as a trustworthy partner in the watch trade.

Question 52

How do you shape client relationships?

Accepted Answer

We focus on long-term relationships rather than one-off transactions. Personal attention after the purchase too, honest advice without pressure, and a direct line to the same people for years.

Question 53

Who does Time Boutique work with?

Accepted Answer

Over the years we have built a worldwide network: trustworthy watchmakers, serious collectors and dealers, specialist service workshops, and experts for different brands. These partnerships make comprehensive service possible.

Question 54

How do you view sustainability in the watch trade?

Accepted Answer

Trading in existing luxury watches is sustainable by its nature, as it extends the life of high-quality timepieces. We foster appreciation for quality and longevity and help reduce the consumption of new resources.

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Frequently asked questions Questions

General information

Buying luxury watches

Selling your watch

Service and maintenance

Shipping and payment

Quality and authenticity

Investment and collecting

Company and team

Watchmaking terms. From anchor to certificate.

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